Frequently Asked Questions
Ensure your stay at the Privado Villas is nothing short of perfect, from booking to ‘bon voyage’. Discover the Five Diamond details resulting in bliss at The Princess, allowing you to make the most of your visit to our 65 acre playground.
- Bespoke service through Experience Concierge
- Complimentary valet parking
- Complimentary chauffeur service to Scottsdale Quarter/Kierland Commons shopping plazas
- Complimentary day access to Well & Being Spa facilities for guests at least 18 years of age or older
- Complimentary light refreshments available in the Privado Lobby
- Access to Privado relaxation pool, exclusive to guests staying within the Privado Villas
- Wireless Chargers
- Commercial Steamers
- T3 Salon Quality Hair Dryer
Our Experience Concierge correspond with guests and Travel Advisors before a stay to build itineraries, assist with check-in and check-out, oversee room blocking and facilitate any accommodations needed throughout a stay including dining, golf, tours, sporting events, shopping, celebrations, and much more! Please call 480-585-2630 to coordinate your stay.
Privado offers a chauffeur service for our guests to Scottsdale Quarter/Kierland Commons shopping plazas. This service is first-come, first-serve, and we cannot guarantee an immediate ride.
Yes. Privado guests may utilize complimentary valet upon arrival to the Privado Lobby at check-in.
The Privado Lobby is private for all Privado Guests to facilitate check-in and check-out, and coordinate any requests, 24/7. It offers complimentary beverages, fresh-baked pastries in the morning, afternoon Aperitivo charcuterie, a create-your-own Arizona trail mix station and a selection of fresh baked cookies.
Privado Lobby offers complimentary non-alcoholic beverages and trail mix throughout your stay.
We encourage our guests to book restaurant reservations as far in advance as possible to ensure the best chance for dining availability. Call 480.585.2694 for reservations. Please be advised parties of 12 guests or more will be referred to our Restaurant Sales Manager depending on event type.
Yes, honor bar food and beverage items are available on the credenza top and inside a separate refrigerator for a fee. Each room contains pricing information.
119
Privado Studio
- Offers 1 King or 2 Queens with 700 sq. ft. of open concept living.
Privado One Bedroom Suite
- Offers 1 King or 2 Queens with 850 sq. ft of luxurious living space and separate bedroom.
On/off switches are located on the wall next to the fireplace.
*Please note: fireplaces may take approx. two minutes to fire up
No, however all Privado rooms feature queen-sized pullout sleeper sofas.
We have cribs and pack & plays available upon request. Call the Privado team at 480.585.2630 to place request.
Bathtubs are available upon request in some of our Privado Double Queen Bedrooms; however, these are not guaranteed. Please contact us at 480.585.4848 to make a request for your stay.
Each Privado room is equipped with a wireless phone charger to use during your stay.
The Well & Being Spa facilities are only available for guests 18 and older. Guests 16 and older may receive spa treatments and utilize the fitness center; however, they cannot use the spa facilities and do not have access to the rooftop pool. Additionally, if receiving a treatment, it must be with the same gender provider and a parent or guardian must remain in the treatment room for the duration of the treatment.
Book A Treatment
Fairmont accepts dogs only; the dogs must be house trained and there may be no more than two dogs per room. The pet fee is $50 per night plus applicable taxes, as well as a one-time pet cleaning fee of $150. In the event extra servicing to the room is required upon check out, additional fees may apply. For more information, please review our Pet Policy.
Yes, the Privado relaxation pool is available for the convenience of our Privado Guests. The pool has a hot tub, fruit-infused water, and two fireplace tables.